Lower reported claim amounts can look like improving experience. If the selected development pattern slows from one valuation to the next, though, more reported-amount development remains at the same age. We examine what changed in the selection and whether first-report counts support a reporting-delay explanation. The Decision Question How did the selected reported-amount development pattern change between valuations, and do first-report counts support a reporting-delay expl

The booked claims reserve has fallen since the previous valuation. Payments explain much of the reduction, but the closing balance is higher than we expected a year ago. A reserve walk helps explain what changed. Closing the reserve for prior-period claims before adding the new period makes their development easier to assess. An expected closing marker shows whether the remaining reserve is in line with the previous valuation's expectations. The Decision Question What changed

Where is retention strengthening, and at what price? Pricing teams need to understand how customers respond to renewal prices. Retention and price change provide a useful starting point for that discussion. However, strong retention after an increase can still leave a group underpriced, while a group average can conceal customers whose renewal behaviour is changing. The Decision Question Which risk groups are retaining their customers at an adequate price, and where do we nee

Where should we grow, maintain, improve profitability or reduce? The Decision Question Portfolio steering requires more than knowing which segments are profitable today. Underwriters also need to know whether those segments remain attractive enough to support, and whether the current price adequately reflects the risk being taken. A segment can be attractive but underpriced. Another can be adequately priced but offer little strategic value. A third may combine strong economic